Set up a new customer today with a rental sign. We wanted to get them set up yesterday, but it was just to windy. When the wind chooses to gust on a sign that isn’t anchored down, it is definitely not a one man job. Whether it is the sign getting caught by the wind or the letters getting blown erratically as you attempt to attach them to the sign face, wind is typically not your friend.
Now, the sign is up and the customer is mostly happy. We offer one sign change per month. Her original message request did NOT have “Nails” on the second line. We can add it, but we won’t offer her an additional message change later in the month. (Rarely do customers ask for the message change. We just use it as a benefit should they choose to use it.)
Take aways:
- Avoid the gusty wind–when possible.
- When the customer gives you a message, have them email it to you. If there are any message errors, you can use there original email to compare against.